Services

Support

Specialist 1-to-1 technical support available to customers

100+ years of epoxy expertise

Our expertise is your expertise

At Wessex Resins & Adhesives our dedication to technical support is unmatched, built on a foundation of extensive, long-established knowledge and practical experience.

We offer complimentary technical advice to all of our customers, tackling thousands of detailed enquiries every year.

Our technical team is here to give you and your team the confidence with specialised knowledge and insights you need to navigate challenges and achieve outstanding project outcomes.

We also ensure our distributors are well equipped with the expertise to support across Europe, Middle East & Africa.

3 staff members in WRA uniform point to the Ovington building happily

Why Wessex?

100+ years of expert knowledge

Over 100 years of combined experience expertise

Direct training & education

We offer training in-house as well as bespoke on-site training

End-to-end support & guidance

Knowledgeable support at your fingertips with our dedicated technical team

Our consultative approach

As an extension of your team, we're flexible, proactive and dedicated to sharing our expertise to improve your workflow

Our Technical Support Team

Meet the friendly faces ready to support your project.

Chris Webb

Head of Technical

Hamish Cook

Technical Applications Manager

Hugh Roarty

Senior Development Chemist

Luan Klue

Development Chemist

Megan Hird

Technical Chemist

Katie Sewell

Technical, Exhibitions and Events Co-ordinator

How do I get epoxy technical support from Wessex Resins & Adhesives?

Call +44 (0)1794 521 111 or email us. Our technical team provides fast, practical advice for Wessex, WEST SYSTEM®, PRO-SET® and Entropy Resins® projects.

Is technical support free?

We offer complimentary epoxy technical support to customers, from product selection to troubleshooting and best-practice application.

What details should I include when requesting help?

Share substrate/materials, environment (temperature/humidity), application method, cure schedule, mix ratios, photos, and any deadlines. The more context, the quicker we can support and provide a solution.

Do you provide training or on-site guidance?

Absolutely. We offer in-house sessions and bespoke on-site training covering surface prep, laminating, infusion, bonding, fairing and general repairs. Book a Discovery Call to plan a programme.

Can you help specify the right epoxy system?

Yes. Our experts match requirements to Wessex, WEST SYSTEM®, PRO-SET® or Entropy Resins®—considering strength, temperature, viscosity, cure speed, compliance and application method. Book a call with the team and we can help point you in the right direction.

Contact us for technical support

Our friendly expert technical support team are on hand to help at +44 (0) 1794 521 111